GitCode AI Community Documentation
FAQ

Frequently Asked Questions

When using the GitCode AI community platform, you may encounter some common questions. This page collects the most frequently asked questions and detailed answers to help you solve problems quickly.

Registration and Login

Q: How to register a GitCode AI account?

A: You can register through the following methods:

  1. Visit the GitCode AI official website and click the “Register” button
  2. Register using email or phone number
  3. Verify email/phone number to complete registration
  4. Set password and security questions

Q: What to do if I forgot my password?

A: You can reset your password through the following methods:

  1. Click “Forgot Password” on the login page
  2. Enter the email or phone number used for registration
  3. Receive verification code and verify
  4. Set new password

Q: What to do if my account is locked?

A: Accounts are usually locked due to:

  1. Multiple incorrect password attempts
  2. Violation of platform usage standards
  3. Suspicious login behavior

Contact customer service to unlock your account

Account Security

Q: How to protect account security?

A: We recommend taking the following measures:

  1. Set strong passwords (containing letters, numbers, special characters)
  2. Enable two-factor authentication
  3. Change passwords regularly
  4. Don’t log in on public devices
  5. Log out promptly

Q: What to do if I receive suspicious login notifications?

A: If you receive suspicious login notifications:

  1. Change password immediately
  2. Check login device list
  3. Delete suspicious devices
  4. Contact customer service to report anomalies

Model Usage

Model Download

Q: What to do if model download fails?

A: Possible reasons for download failure and solutions:

  1. Network Issues: Check network connection, try downloading again
  2. Insufficient Storage: Clean up local storage space
  3. Insufficient Permissions: Confirm download permissions
  4. Server Issues: Try again later or contact customer service

Q: What to do if downloaded model files are corrupted?

A: If files are corrupted:

  1. Re-download model files
  2. Check if download is complete
  3. Use checksums to verify file integrity
  4. Contact model provider

Model Usage

Q: How to use downloaded models?

A: Basic usage steps:

  1. Install necessary dependency packages
  2. Load model files
  3. Prepare input data
  4. Call model for inference
  5. Process output results

Q: What to do if model runs slowly?

A: You can try the following optimization methods: